Supporting Local Councils in Leicestershire & Rutland

Tags: Office

Email Issues Resolved

The LRALC office is receiving emails again as normal. The issue was with the server identifying a high level of outgoing emails as suspicious. There was no security breach.

Posted: Thu, 28 Jul 2022 10:12 by Jake Atkinson

Tags: Email, Lralc, Office

IMPORTANT - LRALC Office Email Down

As of 12.15pm Tuesday 26th July the LRALC office email (admin@leicestershireandrutlandalc.gov.uk) is inaccessible. We are investigating the reason for this and will update here when we have resolved the issue, or identified the problem.

If you receive any email from the office email address that appears unusual please contact us by phone immediately.

The ticket system for queries and advice remains unaffected.... Read More »

Posted: Tue, 26 Jul 2022 12:21 by Jake Atkinson

Tags: Email, Lralc, Office

Office Closed For Board Meeting - Monday 13th June 2022

The office will be closed today due to staff leave and the June meeting of the LRALC Board. We will respond to any emails or phone messages by Tuesday 14th June.

Posted: Mon, 13 Jun 2022 09:54 by Jake Atkinson

Tags: Lralc, Office

LRALC Office Temporarily Closed Due To Covid - Monday 31st January

Two LRALC staff members are currently having to isolate due to Covid. Unfortunately this coincides with our third member of staff, Ja'Neen, finishing her employment with LRALC.

As such the LRALC office will not be physically staffed Monday 31st January. However, telephone calls and queries placed via the ticket system will be responded to remotely, though it may take slightly longer than normal as there... Read More »

Posted: Sun, 30 Jan 2022 11:20 by Jake Atkinson

Tags: Office